Refund and Returns Policy

This is a sample page.

At ZUMZILLA GLOBAL PLATFORMS LIMITED, we strive to ensure customer satisfaction with our electronics products. If you are not completely satisfied with your purchase, you may be eligible for a return under the following conditions:

Return Eligibility

• Items must be returned within 30 days of purchase.
• Products must be unused, in their original packaging, and in resalable condition.
• Opened or used items may be subject to a restocking fee.
• Certain items such as software, downloadable products, and gift cards are non-returnable.

How to Return an Item

1. Contact our support team at [email protected] to initiate a return request.
2. We will provide you with a Return Merchandise Authorization (RMA) number.
3. Ship the item back to us using a trackable shipping service. Customers are responsible for return shipping costs.

Refunds

If the return is due to our error (e.g., wrong item shipped), we will cover return shipping costs.

Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

Original shipping costs are non-refundable.